Support

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Whether you have a question about your account, need help with a feature, or want to share feedback, a real person reads every message and writes back within one business day.

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Frequently asked questions

Can't find what you're looking for? Use the form above.

Aisle Bliss is a wedding planning platform that connects couples, wedding planners, and vendors in one place. Couples get a full suite of planning tools, planners can manage multiple weddings from a single dashboard, and vendors get a verified listing in our directory.

Sign in with your email address and password, or use your Google or Apple account for one-click access. If you forget your password, use the 'Forgot password?' link on the sign-in page and we will email you a reset link.

Yes. One account can hold multiple roles, for example a wedding planner who is also getting married can have both a Planner and a Couple account. Switch between roles anytime from the profile menu.

Create a free Aisle Bliss account and add the Vendor role from your account settings. You can then complete your vendor profile and appear in the directory. If your business is already listed, use the Claim Listing flow to take ownership of it.

WedBoost is our visibility upgrade for vendors. It gives your listing priority placement in search results, access to analytics, and additional tools to attract and convert couples. You can subscribe to WedBoost from your vendor dashboard.

Planners can open any client wedding directly from their Planner dashboard. Once inside a client wedding, you have full access to that couple's planning tools, guest list, budget, timeline, vendors, and more, without the couple needing to share their login.

Couples and planners can get started for free. Some advanced features and vendor visibility upgrades are available through paid plans. Visit our pricing page for the full breakdown.

You can manage or cancel your subscription at any time from the Billing tab in your account settings. There are no cancellation fees and your access continues until the end of your current billing period.

We aim to respond to every message within one business day. You will receive a confirmation number when you submit a support request so you can follow up if needed.

Use the contact form on this page and select the appropriate category. Your message will be routed to the right person directly.